At mackenzie-childsdeal, we are committed to delivering your order accurately and promptly. This Shipping Policy outlines the terms applicable to orders shipped within the contiguous United States.
Order Processing
All orders are processed within 1-2 business days (Monday through Friday, excluding holidays). Orders placed after 6:00 PM CT will begin processing on the next business day. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Destinations
We currently ship to physical addresses within the contiguous United States only. We do not ship to P.O. Boxes, Alaska, Hawaii, U.S. territories, or international destinations. Orders with shipping addresses outside our service area will be canceled and refunded in full.
Shipping Method and Delivery Time
We offer free standard shipping on all orders. Once your order has been processed, delivery within the contiguous United States typically takes 3-5 business days. Please note that these are estimated delivery times and are not guaranteed. Carrier delays, severe weather, or high-volume periods may extend delivery beyond this window.
Carrier Selection
To ensure reliable delivery, we select carriers at our discretion based on the destination and package size. Common carriers may include, but are not limited to, UPS, FedEx, and the United States Postal Service (USPS). The specific carrier for your order will be indicated in the tracking confirmation email sent upon shipment. We do not accept carrier requests from customers.
Order Tracking
Tracking information will be provided via email once your package leaves our facility. If you do not receive tracking details within 3 business days of your order confirmation, please contact us at info@mackenzie-childsdeal.com.
Risk of Loss
All items purchased from mackenzie-childsdeal are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Questions
For any shipping-related inquiries, please reach out to our customer service team at info@mackenzie-childsdeal.com or call +1 281-392-9272 during our business hours: Monday – Friday, 9:00 AM – 6:00 PM CT.